Please read the privacy policy carefully before accessing our service.

Continued use of our service is acknowledgement and acceptance of the privacy policy and terms of service.
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This Privacy Policy outlines how 15143217 Canada Inc. (referred to as "we," "our," "us," or "TripTree") collects, uses, discloses, and safeguards your personal information when you use our website www.trip-tree.com (the "Website"). By accessing or using our Website, you agree to the practices described in this Privacy Policy.

If you have any questions or concerns about our privacy practices, please contact us at support@trip-tree.com.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide when interacting with our Website. This information may include:

• Name
• Email address
• Postal address
• Phone number
• Date of birth
• Demographic details
• Any additional information you choose to provide

We are committed to maintaining the confidentiality and security of your personal information and will use it only for the purposes outlined in this policy. Your personal information will never be sold or shared with third parties for marketing purposes.

1.2 Data Usage

We may collect non-personal information about how you interact with our Website, such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs
• Clickstream data

This data helps us analyze and improve the functionality and user experience of our Website.

2. How We Use Your Information

2.1 Personal Information Usage

We may use the personal information you provide to:

• Respond to your inquiries or requests.
• Provide you with products, services, or information.
• Send updates, notifications, or security alerts.
• Personalize and enhance your experience on our Website.
• Comply with applicable laws and regulations.

2.2 Usage Data

Non-personal information is used to:

• Analyze trends and improve the Website’s performance.
• Troubleshoot technical issues.
• Optimize user experiences and content delivery.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers to perform services on our behalf (e.g., hosting, analytics). These providers are contractually obligated to use your information solely for the intended purpose and to maintain its confidentiality.

3.2 Compliance with Laws

We may disclose your personal information if required by law or if we believe such action is necessary to:

• Comply with legal obligations.
• Protect our rights, property, or safety.
• Investigate fraud or other illegal activities.

4. Data Retention

We will retain your personal information as long as necessary to:

• Provide requested services.
• Comply with legal requirements.
• Resolve disputes and enforce agreements.

When no longer needed, your personal information will be securely deleted or anonymized. Note that we may retain non-identifiable aggregated data for research or analytical purposes.

5. International Data Transfers

If you access our Website from outside Canada, please be aware that your personal information may be transferred to, stored, or processed in Canada or other countries where we operate. By using our Website, you consent to these transfers.

6. Security Measures

We prioritize the security of your personal information and implement measures such as:

• Encryption: Secure data transmission using SSL/TLS protocols.
• Access Controls: Restricted access to authorized personnel.
• Regular Audits: Security assessments to identify vulnerabilities.
• Incident Response: Procedures for responding to data breaches promptly.

While we strive to safeguard your information, no system is entirely immune to breaches. We encourage users to take precautions, such as avoiding unsecured networks and keeping their software updated.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access, correct, or update your data.
• Request deletion of your information.
• Withdraw consent for data processing.

To exercise these rights, contact us at support@trip-tree.com.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe your child has provided us with their information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be indicated by the "Effective Date" at the top of this page. Please review this Privacy Policy regularly to stay informed about how we protect your information.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

15143217 Canada Inc.
Operating as TripTree
Email: support@trip-tree.com
Website: www.trip-tree.com

Plain English Summary

We care about your privacy and only collect what’s necessary to improve your experience. Your data stays secure with us and is used responsibly. If you ever have questions, don’t hesitate to contact our support team.

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