You can use the app offline, but some features, such as group travel features, notifications, and messaging, will be limited until you reconnect to the internet. However, you can download your travel plans as a PDF for easy access and review while offline.

We're constantly expanding our destination coverage, but some countries may not be supported yet due to various factors like demand, infrastructure, or legal restrictions. However, we're always working to add more locations to ensure everyone can explore their dream destinations. Feel free to provide us feedback support@triptree.com.

Absolutely!  Once you've started a new trip, you can easily rearrange or remove items in  your itinerary using simple gestures. Just remember to tap 'save' to ensure  all your changes are kept.

Actually, there are a few ways to share your travel plans. You can  export them as a PDF and easily email them to anyone. Alternatively, if  you're traveling with friends or family, you can create a travel party within  the app and share your plans with them directly.

You can use the  app to plan vacations that prioritize different interests. For example, you  might plan a trip focused on amusement parks and entertainment, exploring  cultural sites and historical landmarks, or attending music events. Think of  the travel styles as a proxy for your mood. It's best to ask yourself  "what kind of mood am I in this vacation?"

We use 'travel styles' to simplify the planning process.  These styles provide a basic framework for your travel preferences,  eliminating the need to manually enter a lot of information. Moreover, they  adapt to your travel habits as you use the app.

This feature  may be added to the app depending on user demand. Let us know if you're  interested!

Unfortunately, at this time, we do not support profile  transfers. We apologize for any inconvenience this may cause. However, the  more customers we get the greater our ability to upgrade and expand the app  so please help pass on the word! Also, if you encounter any issues with your  profile or have any other questions, please don't hesitate to reach out to  our support team for assistance.

You can delete your account at any time. We may retain your data for up to 30 days, with most deletions typically completed within a week to protect your privacy.

Access and manage your itineraries conveniently. Simply navigate to the 'Itineraries' tab within your profile to view and delete them with just a few taps.

Accounts are typically suspended due to activities such as tampering, fraud, or violations of our community guidelines. If your account has been suspended, you should have received written notice detailing the reason and outlining your opportunity to appeal. Appeals are usually reviewed on a case-by-case basis, though in some extreme cases, they may be rejected immediately. If you believe this was done in error or need further clarification, please reach out to our support team for assistance.

Some travelers may require more itineraries or advanced sharing options. To support these needs and ensure the ongoing development of the app, we offer subscription plans at very reasonable prices, starting at just $4.99 per month with no additional fees. We believe everyone deserves the opportunity to travel and are committed to keeping our  pricing affordable for all.

We accept a wide range of payment methods through our trusted partner, Stripe, as well as those supported by iOS and Android.

Cancel your subscription at your convenience. Please note that for discounted annual subscriptions, a full refund for unused months may not be applicable.

Refunds are available within 20 days of your service start date. After this timeframe, eligibility will require an internal review and is typically limited to cases involving fraud or severe violations. For help with the refund process, please reach out to our support team.

Before contacting support, please verify that the issue isn't related to your bank (i.e. holds, fraud, blocks). Our system usually displays error messages if the problem is on our end. If you encounter an error message, please take a  screenshot and submit a support ticket.

We prioritize data security using industry-best encryption practices. We only store essential information to minimize risk and never share user data with third  parties.

If you suspect unauthorized access to your account, contact our support team immediately. Submit a support ticket through the 'Contact Us' page to initiate an  investigation and protect your information.